Avoid nullable timeline entries by building a strict TimelineMessage array and keep storefront transcript splitting behavior stable for sorting and expansion controls.
Co-authored-by: Cursor <cursoragent@cursor.com>
Render storefront escalation transcript lines as individual conversation bubbles and keep sorting/expand controls working against the expanded timeline so reps can follow context clearly.
Co-authored-by: Cursor <cursoragent@cursor.com>
Standardize OpenAI-driven routing/replies, add robust customer email draft/send flows in ticket detail, and fix supplier/vendor on-hold status visibility and persistence handling.
Made-with: Cursor
- Add CachedOrder holdReasonCode/holdNote and ON_HOLD fulfillment status
- Supplier UI: modal for hold reasons; vendor dashboard shows hold details
- Sync to Shopify: native fulfillmentOrderHold (GraphQL) plus JUNO_ON_HOLD tag
and juno.supplier_hold metafield; release holds when clearing
- Preserve pending supplier fulfillment on webhook cache updates
- Docker volume for gmail-reply-logos; settings note for API scopes
Made-with: Cursor
Introduce per-store chat branding (name, tagline, color, font, logo), open customization on enable, and separate Save vs INJECT actions so theme sync is explicitly vendor-triggered while preserving safe disable behavior.
Made-with: Cursor
- Filter stopwords from retrieval term matching so generic words do not
score unrelated KB chunks.
- For product-availability questions with no product or KB hits, return
a deterministic cannot-confirm reply (skip LLM).
- Tighten system prompt: no invented inventory, menus, or URLs; lower
temperature.
Made-with: Cursor
Shopify storefronts embed the chat widget cross-origin; Firefox blocks
unless the response allows framing. Set Content-Security-Policy with
frame-ancestors * for /storefront-chat/widget routes.
Made-with: Cursor
Replace ScriptTag/App Proxy storefront injection with Theme API asset injection, add theme helper utilities, and polish the iframe chat panel UI/contrast. Also clean up legacy injector routes and add onboarding guidance for required theme scopes.
Made-with: Cursor
