1c059bb1e7
Standardize OpenAI-driven routing/replies, add robust customer email draft/send flows in ticket detail, and fix supplier/vendor on-hold status visibility and persistence handling. Made-with: Cursor
57 lines
1.7 KiB
TypeScript
57 lines
1.7 KiB
TypeScript
import OpenAI from "openai"
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import { logger } from "@/lib/logger"
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const DEFAULT_MODEL = "gpt-4o-mini"
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export type OpenAiChatMessage = {
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role: "system" | "user" | "assistant"
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content: string
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}
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export type OpenAiChatOptions = {
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model?: string
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maxTokens?: number
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temperature?: number
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/** Request strict JSON object output when supported. */
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jsonObject?: boolean
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}
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/**
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* Chat completions via OpenAI (used for KB RAG answers; embeddings stay in openaiEmbeddings.ts).
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*/
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export async function openaiChatCompletion(
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messages: OpenAiChatMessage[],
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options: OpenAiChatOptions = {},
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): Promise<{ content: string | null; error?: string }> {
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const apiKey = process.env.OPENAI_API_KEY?.trim()
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if (!apiKey) {
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logger.warn("OPENAI_API_KEY is not set; skipping OpenAI chat")
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return { content: null, error: "missing_api_key" }
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}
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const model =
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options.model?.trim() ||
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process.env.OPENAI_CHAT_MODEL?.trim() ||
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DEFAULT_MODEL
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try {
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const client = new OpenAI({ apiKey })
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const res = await client.chat.completions.create({
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model,
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messages,
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max_tokens: options.maxTokens ?? 512,
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temperature: options.temperature ?? 0.3,
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...(options.jsonObject ? { response_format: { type: "json_object" as const } } : {}),
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})
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const text = res.choices[0]?.message?.content?.trim() ?? null
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if (!text) {
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return { content: null, error: "empty_response" }
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}
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return { content: text }
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} catch (err) {
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const message = err instanceof Error ? err.message : String(err)
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logger.warn("OpenAI chat completion failed", { message })
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return { content: null, error: message }
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}
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}
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