Saad Mohsin
6cc4472feb
Harden upsell reliability and ticket context completeness.
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Add strict linked-product upsell controls, improve retrieval consistency, persist full storefront escalation transcripts, and upgrade ticket APIs/UI for complete thread visibility and safer human handoff workflows.
Co-authored-by: Cursor <cursoragent@cursor.com>
2026-05-13 23:45:47 +05:00
talatops
a86c805cda
fix: so many fixed and others
2026-04-11 21:13:20 +05:00
talatops
9f5cd954e0
fix: previous commit redeployed
2026-04-03 12:54:30 +05:00
talatops
aa871ff942
fix(storefront-chat): ground AI replies in catalog and stop KB noise
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- Filter stopwords from retrieval term matching so generic words do not
score unrelated KB chunks.
- For product-availability questions with no product or KB hits, return
a deterministic cannot-confirm reply (skip LLM).
- Tighten system prompt: no invented inventory, menus, or URLs; lower
temperature.
Made-with: Cursor
2026-04-02 22:32:48 +05:00
talatops
0b384fcc59
feat(storefront-chat): add synchronous GROQ AI replies
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Add blended KB/FAQ + product context retrieval for storefront chat, generate synchronous AI responses, persist AI messages, and update widget/debug inbox to display threaded CUSTOMER/AI conversations.
Made-with: Cursor
2026-04-02 17:19:12 +05:00
